Terms & Conditions

Last updated 4 September 2026 · Applies to controllayer.app

1. Acceptance of these terms

This website is operated by Interactive Ties LLC (“we,” “us,” “our”), a limited liability company organized under the laws of the State of New York, at 2379 Hobblebush Lane, Lake View, New York 14085-9447.

By accessing or using controllayer.app, you agree to these terms. If you do not agree to them, please do not use the site. If you are using the site on behalf of an organization, you represent that you have authority to bind that organization, and “you” means both you and it.

2. What these terms cover

These terms govern this website: the marketing pages, the documentation, the blog, the RSS feed and the forms published at this domain.

They do not govern the ControlLayer managed package. Installing and using the software in a Salesforce org is covered by our Software License Agreement, which is a separate contract and controls over these terms in the event of any conflict about the software. How we handle personal information is described in our Privacy Policy.

3. Permission to use the site

We grant you a personal, revocable, non-exclusive, non-transferable permission to access and view this site and to download or print reasonable portions of it for your own internal business use in evaluating or operating ControlLayer.

That permission does not extend to republishing our material as your own, selling it, or using it to build or market a competing product.

4. Intellectual property

The site and everything on it (text, documentation, articles, code samples, graphics, the ControlLayer name and shield logo, page design and layout) is owned by Interactive Ties LLC or its licensors and is protected by copyright, trademark and other laws. All rights not expressly granted are reserved.

Two practical clarifications, because we would rather people used this material than worried about it:

• Code samples and configuration snippets published in our documentation are provided so you can use them. You may copy, modify and deploy them in your own Salesforce orgs without further permission, subject to section 7.
• Quoting our articles in commentary, reviews or training material is fine with attribution and a link. Reproducing an entire article, or using our name or logo in a way that suggests we endorse or are affiliated with you, is not.

5. Acceptable use

You agree not to:

• Use the site for any unlawful purpose, or in violation of these terms;
• Attempt to gain unauthorized access to the site, its server, or any system or network connected to it;
• Probe, scan or test the vulnerability of the site except as invited under the security section of our Privacy Policy;
• Interfere with the site's operation, or impose an unreasonable load on it, including through scraping that degrades service for others;
• Submit false information through our forms, submit another person's information without their permission, or use our forms to transmit unsolicited commercial messages;
• Use automated means to harvest email addresses or other information from the site;
• Circumvent any technical measure we use to limit access.

Reading the site with an automated tool is not itself objectionable, and our robots.txt says what we would prefer crawlers do.

6. Accuracy of what we publish

We try to keep this site accurate and current, and we correct things when we find them wrong. Even so, the site may contain errors, omissions or out-of-date statements, and we do not warrant that it is complete or correct.

Anything on this site describing future functionality (the roadmap, release notes for unreleased versions, statements about what a version “will” do) describes our current intentions only. It is not a commitment, and you should not make a purchasing decision in reliance on functionality that does not exist yet. Pricing shown as to-be-announced is exactly that, and nothing on this site constitutes a binding offer to sell.

7. Documentation and technical content

Our documentation and blog describe changes to Salesforce configuration (validation rules, flows, Apex triggers, permission sets and custom settings) including changes that alter whether your organization's automation enforces its rules.

All of it is published for general information. It is written without knowledge of your org, your data, your customizations, your managed packages, your compliance obligations or your release process, and it is not professional, legal, compliance or security advice for your situation.

You are responsible for what you deploy into your own Salesforce org. In particular:

• Test in a sandbox first. Every procedure we publish assumes you will validate it in a non-production environment before it reaches production. Our own documentation says so, and it means it.
• Understand what a bypass does. ControlLayer exists to make the suspension of automation governed, auditable and time-bound. It does not make suspending automation risk-free. Deciding that a particular rule may be bypassed, by whom, and for how long, is a judgment about your business that only you can make.
• You own the outcome. Data quality, regulatory compliance and the integrity of your records remain your responsibility.

To the fullest extent permitted by law, we are not liable for any loss arising from your reliance on this material, including data quality problems, failed deployments, compliance findings or business interruption. This section does not limit any warranty we give you for the software itself in the Software License Agreement.

8. The early access program

The site describes an early access program and invites you to request a place in it. Submitting that request is an expression of interest, not a contract, and does not oblige us to admit you to the program or to provide the software.

If we do admit you, the program (including its scope, its duration, any preferred pricing at general availability, and the fact that no payment details are collected during it) is governed by the Software License Agreement and anything else we agree with you in writing. Descriptions of the program on these marketing pages are a summary and do not vary that agreement.

9. Feedback

We actively want your feedback, and early access includes direct roadmap input. If you send us ideas, suggestions, feature requests or bug reports, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use them in our products and documentation without restriction, obligation or compensation to you.

This is not us claiming your ideas. It is us making sure that building something you asked for does not create a later dispute about who owns it. Feedback is not confidential unless we have a separate confidentiality agreement covering it.

10. Third-party links and trademarks

This site links to third-party sites, including Salesforce's documentation and the AppExchange. We do not control those sites, are not responsible for their content or their privacy practices, and a link is not an endorsement.

Salesforce, AppExchange, Trailhead and related marks are trademarks of Salesforce, Inc. ControlLayer is an independent product. We are not affiliated with, endorsed by, sponsored by or certified by Salesforce, Inc. except insofar as any AppExchange listing states otherwise. Other trademarks named on this site belong to their respective owners and are used only to identify the products they name.

11. Disclaimer of warranties

THIS SITE AND EVERYTHING ON IT IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.

We do not warrant that the site will be uninterrupted, timely, secure or error-free, that defects will be corrected, or that the site or its server is free of harmful components. You use the site at your own risk.

Some jurisdictions do not allow the exclusion of implied warranties, so some of the above may not apply to you.

12. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, NEITHER INTERACTIVE TIES LLC NOR ITS MEMBERS, OFFICERS, EMPLOYEES OR AGENTS WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATING TO YOUR USE OF THIS SITE, ON ANY THEORY OF LIABILITY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THIS SITE AND THESE TERMS WILL NOT EXCEED ONE HUNDRED U.S. DOLLARS (US$100).

Nothing in these terms excludes or limits liability that cannot lawfully be excluded or limited, including liability for fraud, fraudulent misrepresentation, or death or personal injury caused by negligence. Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above may not apply to you. Liability for the software is addressed separately in the Software License Agreement.

13. Indemnification

You agree to indemnify and hold harmless Interactive Ties LLC and its members, officers, employees and agents from any claim, demand, loss, liability or expense, including reasonable attorneys' fees, arising out of your use of the site, your violation of these terms, or your violation of any law or the rights of a third party.

14. Suspension and termination

We may modify, suspend or discontinue any part of the site at any time, and we may block access from any source that violates section 5, without notice and without liability to you. Sections 4, 7, 9, and 11 through 17 survive any termination of your use of the site.

15. Governing law and venue

These terms are governed by the laws of the State of New York, without regard to its conflict of laws rules. Any dispute arising out of or relating to these terms or this site will be brought exclusively in the state and federal courts located in Erie County, New York, and you consent to the personal jurisdiction of those courts. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

If you access this site from outside the United States, you do so on your own initiative and are responsible for compliance with your local laws.

16. Changes to these terms

We may revise these terms from time to time. The revised version takes effect when it is posted here, and the “last updated” date at the top will change. Continuing to use the site after that constitutes acceptance. If a revision materially reduces your rights, we will make a point of saying so rather than leaving you to compare versions.

17. General

These terms, together with the Privacy Policy, are the entire agreement between you and us regarding this website, and supersede any prior understanding on that subject.

If any provision is held unenforceable, it will be modified to the minimum extent necessary to make it enforceable, or severed if it cannot be, and the rest will remain in full effect. Our failure to enforce a provision is not a waiver of it. You may not assign these terms; we may assign them in connection with a merger, acquisition or sale of substantially all of our assets. Nothing in these terms creates a partnership, joint venture, employment or agency relationship, and there are no third-party beneficiaries.

18. Contact

Interactive Ties LLC
2379 Hobblebush Lane, Lake View, New York 14085-9447
early@controllayer.app